Privacy Policy
Last Updated: [Insert Date]
Welcome to The Exam Helper (“we”, “our”, “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose and safeguard your data when you use our website and services.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information when you:
- Create an account
- Subscribe to our services
- Submit assignments or request support
- Contact us through email, forms or live chat
This may include:
- Name
- Email address
- Phone number
- Payment details (processed securely via third-party payment gateways)
- Information related to your academic tasks or queries
1.2 Automatically Collected Information
When you use our website, we may automatically collect:
- IP address
- Device information
- Browser type
- Pages visited
- Time spent on pages
- Cookies and analytics data
This information helps improve user experience and platform performance.
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to support requests
- Personalize your experience
- Process payments and subscriptions
- Send important service updates
- Enhance security and prevent fraudulent activity
- Analyse usage trends for service improvement
We do not sell your personal data to third parties.
3. Cookies and Tracking Technologies
We use cookies to:
- Improve website functionality
- Remember user preferences
- Analyse site traffic
- Enhance overall performance
You may disable cookies in your browser settings, but some features may not work properly.
4. Sharing of Information
We may share your data only with:
- Service Providers such as payment processors, analytics tools and hosting partners
- Legal Authorities when required to comply with laws, regulations or legal processes
We do not share your information for advertising or marketing without your consent.
5. Data Security
We implement industry-standard security measures to protect your data from:
- Unauthorized access
- Misuse
- Loss
- Disclosure
However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw consent
- Request a copy of your data
- Object to certain types of processing
To make a request, contact us at: info@theexamhelper.com
7. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices of these third-party websites.
8. Children’s Privacy
Our services are not intended for children under 13 (or the applicable minimum age in your region).
We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@theexamhelper.com
Website: The Exam Helper
Support Hours: 24/7 Assistance Available